Overview
The IQ Keypad PG is Qolsys's battery-powered touch keypad, a simple arming station for a second door that connects to the IQ panel over PowerG. The IQ Keypad Prox-PG version adds a reader for prox tags. Unlike the IQ Remote PowerG, it's a keypad, not a touchscreen: number keys, arming keys and status lights.
At a glance
| Models | IQ Keypad-PG; IQ Keypad Prox-PG (includes prox tags) |
|---|---|
| Keys | Capacitive touch 0–9, *, #, Arm Stay, Arm Away, Arm Night |
| Wireless | PowerG, 912–919 MHz in North America |
| Batteries | 4 × AA; Qolsys specifies Energizer 1.5 V alkaline |
| Mounting | Wall only, on its back plate |
| Size | 6.1" × 4.6" × 0.91" |
| Operating temperature | 14–131 °F (UL verified 32–120 °F), indoor |
From Qolsys's IQ Keypad data sheet and installation manual.
Error Codes
What the lights mean
| Light | Off | On | Flashing |
|---|---|---|---|
| Ready | Not ready to arm | Ready to arm | Ready, with bypassable zones open |
| Armed (lock) | Disarmed | Armed | Alarm (1/sec); fire alarm with bell silenced (2/sec) |
| Trouble | No trouble | System trouble | Keypad battery low |
If all lights flash in a pattern (on/off three times, a 2-second pause, then repeat), the keypad has detected RF jamming or lost contact with the panel. Trouble details can't be viewed or acknowledged at this keypad; use the main panel or the app.
Troubleshooting
Keypad seems dead
To save battery it sleeps when idle. Tap just above the IQ Keypad logo to wake it.
Keys not responding well
The touch keys may not have calibrated properly. Open and close the case to re-run calibration, and keep fingers off for 10 seconds.
Emergency keys
Hold the pairs for 2 seconds: 1+3 fire, 4+6 auxiliary (medical), 7+9 police.
Trouble light flashing
The keypad's own batteries are low. Replace all four AA cells with alkaline batteries.
Compatible Peripherals
- Panels: IQ Panel 4, IQ4 Hub, IQ4 NS, IQ Pro.
- Touchscreen alternative: IQ Remote PowerG.
Installation Notes
Pairing
- On the panel, start Auto Learn (Settings → Advanced Settings → Installation → Devices → Security Sensors → Auto Learn Sensor).
- Put the 4 AA batteries in the keypad to start pairing. If the batteries are already in, press and hold * for 3 seconds.
- The panel recognizes it. Set its options and touch Add New.
- Run a PowerG signal test at the panel. You want Strong or Good at the mounting spot.
To pair manually, enter the sensor ID printed on the keypad (starts 372-). Afterwards, hold * for 3 seconds on the keypad to network it.
After mounting
When the case closes, the keypad calibrates its touch keys for about 20 seconds. Don't touch it for the first 10 seconds. It keeps fine-tuning for the first 24 hours, but can be used normally.
Compatible panels
IQ Panel 4 (software 4.5.0 or later), IQ4 Hub, IQ4 NS and IQ Pro (4.3.0n or later), all over PowerG. Panels without PowerG can't use it.
FAQs
What batteries does the IQ Keypad PG use?
Four AA 1.5 V alkaline batteries; Qolsys specifies Energizer.
Can I see trouble details on the IQ Keypad?
No. It shows that a trouble exists, but details and acknowledging troubles are done at the main panel or in the app.