Qolsys IQ Remote

Qolsys · Keypads · Installation · FAQs

On this page
  1. Overview
  2. Installation Notes
  3. FAQs

Overview

IQ Remote — wireless color touchscreen secondary controller for arming, disarming, and status on IQ Panel systems.

On IQ Panel systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.

At a Glance

SpecificationDetails
RoleWireless touchscreen remote
WirelessPowerG or panel-specific link — verify SKU
PowerBattery / charging per manual

What This Device Does Well

Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.

Before You Service or Replace One

  • Sensor SKU — PowerG S-Line vs IQ Card legacy vs hardwire module.
  • Panel online — resolve panel AC/comms trouble before blaming sensor.
  • Range — sensor placement or add IQ Remote as repeater path where supported for distant zones.
  • Battery type — use listed cell; replace all batteries in multi-cell devices.
  • Tamper — cover fully closed before declaring hardware fault.

Official Sources

Use official Qolsys install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.

Installation Notes

Follow IQ Remote user and install guide and the official resource links in this product folder for mounting, wiring, and enrollment.

Pre-install checklist

  • Confirm panel model (IQ Panel 4/5/Pro/Hub) and encryption requirements.
  • Verify dealer cell account and module SKU before cell install.
  • Document installer code and existing zone map for takeover jobs.
  • Plan antenna routing (ANT5XL) when panel location has poor cell RSSI.
  • Have listed batteries and tools for sensor mounts before enrollment.

Typical install sequence

  1. Mount and power panel; apply firmware updates per dealer bulletin.
  2. Install cell module and run communication test / Alarm.com activation.
  3. Enroll wireless sensors via installer Learn mode; label zones.
  4. Include Z-Wave devices after excluding from any prior hub.
  5. Install IQ Card for legacy sensors or optimize PowerG placement before fringe wireless devices.
  6. Run walk test, user code training, and central station test if monitored.

Power and connectivity reference

Product typePowerNetwork / RF
IQ Panel 4/5/Pro/Hub panelAC + backup batteryPowerG sensors; IQ Cards; Z-Wave automation
Wireless sensorBattery per SKUPowerG encrypted; IQ Card 319/345 legacy
Cell modulePanel-poweredLTE to dealer / Alarm.com
IQ Remote keypadPowerG linkIQ Panel host
Z-Wave moduleMains or battery per deviceZ-Wave to panel

Source: IQ Remote user and install guide (Qolsys official documentation).

Open the manufacturer manual

FAQs

Why does my zone show trouble?

Most common: low battery, tamper open, out of range, or wrong sensor type for the panel receiver (PowerG vs legacy 319/345 MHz sensors).

How do I replace a sensor?

Delete old zone in installer programming, enroll replacement using Learn mode, and test walk test at final location.

Will Alarm.com show this device?

When the panel has active interactive service, enrolled zones appear in the Alarm.com app with status matching the panel.

Where is official documentation?

Primary reference: IQ Remote user and install guide

How do I test after installation?

Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.

Can I mix PowerG and 319/345 MHz legacy sensors?

PowerG needs IQ Panel/H hub; 319/345 needs IQ Card 319/345 installed transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.

Why does my zone show trouble?

Most common: low battery, tamper open, out of range, or wrong sensor type for the panel receiver (PowerG vs legacy 319/345 MHz sensors).

How do I replace a sensor?

Delete old zone in installer programming, enroll replacement using Learn mode, and test walk test at final location.

Will Alarm.com show this device?

When the panel has active interactive service, enrolled zones appear in the Alarm.com app with status matching the panel.

Where is official documentation?
How do I test after installation?

Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.

Can I mix PowerG and 319/345 MHz legacy sensors?

PowerG needs IQ Panel/H hub; 319/345 needs IQ Card 319/345 installed transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.