Qolsys IQ5 Hub: Specs, IQ5 Hub vs IQ Panel 5, Sensors & Setup

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Overview
Troubleshooting
Compatible Peripherals
Installation Notes
FAQs

Overview

The Qolsys IQ5 Hub is the lower-cost member of the IQ5 family: a 7-inch touchscreen security and automation panel on the same platform as the IQ Panel 5. It has the same processor, Android 14 software, PowerG+ radio and plug-in IQ Card system for legacy sensors. It is sold through dealers and normally used with Alarm.com.

IQ5 Hub vs IQ Panel 5

	IQ5 Hub	IQ Panel 5
Screen	7", 1080 × 600	7", 1280 × 800
Front camera	None listed	13 MP disarm/alarm photos
Speaker / microphones	One 2 W speaker, one microphone	Two 4 W speakers, two microphones
Wireless, partitions, users	Same: PowerG+ built in, legacy 319/345/433 MHz by IQ Card, up to 4 partitions, up to 242 users

From Qolsys's IQ5 Hub and IQ Panel 5 spec sheets.

Specifications

Communication	LTE Cat 4 cellular and dual-band Wi-Fi (with access-point mode)
Automation	Z-Wave 800 series with Z-Wave Long Range
Bluetooth	BLE 5.0, for touchless disarming
Siren	85 dB piezo
Power	12 V DC plug-in adapter; 18650 lithium-ion backup battery
Size	About 7.5" wide × 6.1" high × 1" deep
Models	IQH5017 (US, Verizon), IQH5018 (US and Canada, AT&T), IQH5020 (Canada, Telus)

Related troubleshooting guides

Qolsys IQ Panel alerts: low battery, tamper, supervision, and connectivity How to read and fix trouble alerts on Qolsys IQ Panel 2, IQ Panel 4, IQ Panel 5, and IQ Hub, plus PowerG vs S-Line sensors and default codes.
How to bypass a zone on your alarm system (Honeywell, DSC, 2GIG, Qolsys) Key sequences to bypass a door, window, or motion zone so you can arm with it open, what bypassing does and does not do, and how to undo it.
Installer code vs master code: default codes by brand The difference between an alarm installer code, master code, and user codes, the factory default installer codes for common panels, and what to do if yours was changed.
Alarm communication failure (FC, Comm Fail, trouble 4): causes and fixes Why an alarm panel reports a communication failure, from cancelled landlines and VoIP to retired 3G cellular radios, and what to ask your monitoring company.
Alarm keeps going off for no reason? Common causes of false alarms The real reasons alarms go off on their own: misaligned door contacts, motion detectors and pets, heat and drafts, low batteries, and entry delays, and how to track down the zone responsible.

Troubleshooting

Alerts work like those on other IQ panels: low battery, tamper, supervision loss, AC power, and connectivity. See Qolsys IQ panel alerts. A legacy sensor that won't learn in usually means the matching IQ Card isn't installed or the model isn't supported.

Compatible Peripherals

Sensor support works exactly as on the IQ Panel 5:

PowerG sensors: built in.
Qolsys S-Line and other 319.5 MHz sensors: add an IQ Card-319.
345 MHz (Honeywell 5800, 2GIG): add an IQ Card-345.
433 MHz (older DSC): add an IQ Card-433.
Wired Ethernet: IQ Card-Ethernet.

The IQ Panel 5 page has the full sensor compatibility table.

Installation Notes

Choose the cellular model for the carrier with the best signal at the site. The radio is built in.
Fit any IQ Cards before mounting.
Seat the panel fully on its SmartMount backplate. Both the panel and the wall have tamper switches.
The SmartMount table stand is sold separately.
The panel is for indoor, dry locations, 32–120 °F.
Change the default installer and dealer codes on every install. See installer and master codes.

Open the manufacturer manual

FAQs

What is the difference between the IQ5 Hub and the IQ Panel 5?

Same platform and sensor support. The IQ Panel 5 adds a higher-resolution screen, a 13 MP front camera, and better speakers and microphones; the IQ5 Hub costs less.

Can the IQ5 Hub use my old Honeywell or 2GIG sensors?

Often, with the IQ Card-345 fitted, as long as the specific sensor models are supported.