Alarm keeps going off for no reason? Common causes of false alarms

Updated

Short answer

Nearly every "random" alarm comes from one zone. Look up which zone triggered it in the panel's alarm memory or event log, then check that device. The usual suspects are a door or window contact that has drifted out of line, a motion detector seeing pets, heat, or moving objects, a dying battery, or someone not disarming before the entry delay runs out.

On this page
  1. Step 1: find the zone
  2. Door and window contacts
  3. Motion detectors
  4. Batteries and power
  5. People and timing
  6. Smoke detector false alarms
  7. Why it matters

Step 1: find the zone

  • Honeywell VISTA: after an alarm, the keypad shows the zone(s) that tripped (alarm memory) until you clear it with your code + OFF a second time. Write the number down before clearing.
  • DSC PowerSeries: press * 3 to view alarm memory.
  • Touchscreen and app-based systems: check the event history on the panel or in the app. It usually names the sensor and the time.
  • Monitoring company: they log which zone sent the alarm. Ask them.

If it is always the same zone, focus there. If it is different zones each time, look at system-wide causes (power, batteries, wiring, or user error).

Door and window contacts

  • Gap too wide. Doors sag, wood swells, and adhesive pads let go. When the magnet drifts away from the sensor, wind or vibration can rattle it into an alarm. Re-seat the magnet so the two halves line up within the gap the sensor allows (usually about half an inch for standard contacts).
  • Loose door. Storm doors and double doors that move in the wind need their latch fixed, or a wider-gap contact.
  • Garage doors. Overhead door contacts on the floor take a beating and often need replacing.

Motion detectors

  • Pets. "Pet-immune" detectors are rated for a weight (often 40 to 80 lb), and only when mounted at the right height and not aimed at furniture pets can climb on.
  • Heat and air movement. Heating vents, space heaters, fireplaces, and direct sunlight moving across the floor can trigger passive infrared sensors.
  • Moving objects. Balloons, hanging plants, curtains near a vent, and ceiling fans.
  • Insects. A spider or bug crawling across the lens is a real and common cause. Open the cover and clean it.

Batteries and power

A wireless sensor with a dying battery can send erratic signals before it reports low battery. If false alarms come with a low-battery or supervision trouble, replace the battery first. See sensor low battery.

People and timing

  • Entry delay too short for the walk from the door to the keypad, especially through a garage. Your installer can lengthen it.
  • Someone without a code: cleaners, dog walkers, or family members who never learned to disarm. Give each person their own user code.
  • Arming Away with people home. Use Stay mode instead, which ignores interior motion. See Stay vs Away.

Smoke detector false alarms

Cooking, steam from showers, dust from renovation, and insects inside the chamber can set off smoke detectors. Never disable a smoke detector to stop false alarms. Call your alarm company to relocate or replace it, and put the account on test before any work.

Why it matters

Many cities fine repeat false alarms, and some stop police response for addresses with too many. Fixing the zone is usually cheaper than the fines.