DMP XT30 / XT50 Series

DMP · Control Panels · Error codes · Troubleshooting · Compatibility · Installation · FAQs · By Adrian · Updated

On this page
  1. Overview
  2. Error Codes
  3. Troubleshooting
  4. Compatible Peripherals
  5. Installation Notes
  6. FAQs

Overview

The DMP XT30 and XT50 are Digital Monitoring Products' residential and small-business panels, the smaller siblings of the XR150 / XR550. Both use the same board layout, wiring and programming menus, so one page covers both. The XT50 adds capacity and built-in wireless zones. Installation and service go through a DMP dealer, and owners usually control the system with the Virtual Keypad app.

XT30 vs XT50

XT30XT50
Total zones4258
Areas68
User codes3099
Built-in wireless zonesNo (uses an external 1100 series receiver)16 extra on-board wireless zones (80 and 85–99)

From DMP's XT30/XT50 programming and installation guides (LT-0981, LT-0980).

Shared hardware

  • On-board zones: nine burglary zones (1–9, 1k or 2.2k ohm end-of-line) and one powered fire zone with reset (zone 10) for 2-wire smoke detectors.
  • Keypad bus: up to eight supervised keypads, seven of which can be wireless. Keypad addresses 1–8 also carry expander zones 11–14, 21–24 … 81–84.
  • Communication: built-in network (Ethernet) and phone dialer to DMP receivers; plug-in 263LTE cellular (Verizon or AT&T) or 263LTE-2 (both); optional 763 Wi-Fi module.
  • Outputs: 12 V DC bell output (1.5 A) and four open-collector outputs (50 mA each; needs a Model 300 harness).
  • Power: 16.5 V AC 40 VA plug-in transformer (Model 321); 12 V DC auxiliary power up to 500 mA. Replace the standby battery every 3 to 5 years.

The XT75 is DMP's newer panel in the XT line.

Error Codes

DMP keypads show plain-text messages:

MessageMeaningWhat to do
AC TROUBLEMains power is low or missingCheck the transformer is plugged in and the outlet works
BATTERY TROUBLEStandby battery low or missingCheck the battery connections; replace a battery older than 3–5 years
TRANSMIT FAILRepeated attempts to reach the central station failedCheck the communication path (cellular, network or phone line) and the account programming
SYSTEM BUSYThe panel is busy with a higher-priority task or remote programmingWait; make sure the RESET jumper isn't left on
INVALID CODEThe code isn't recognizedRe-enter it; check with the master user
CLOSING TIMEThe system wasn't armed at its scheduled closing timeArm, or extend the schedule

See the XR150 / XR550 page for more DMP messages (4-WIRE BUS TRBL, WIRELESS TRBL, NON POLLED ADDR); they mean the same on XT panels.

Troubleshooting

Keypad problems

  • Keypad dead, power LED off: connect AC and the battery, and check the keypad wiring on terminals 7–10.
  • Keypad beeps but won't arm, disarm or open the menu: two keypads share an address, or more than eight devices are addressed. Give each keypad its own address.
  • Missed keystrokes or a display that doesn't update: the wire run is too long or too thin. Use heavier wire, or add a power supply near the keypad.

Panel LEDs

  • OVC (overcurrent) LED red: too much is drawn from auxiliary power, which is 500 mA maximum. Move devices to an auxiliary supply.
  • Wireless TX LED off: the wireless house code isn't programmed (System Options).
  • Wireless RX LED never flashes: transmitters aren't reaching the receiver. Check serial numbers and move the transmitter closer.
  • TX and RX both on steady: the panel is held in reset or flash-load. Remove the RESET or LOAD jumper.

Battery trouble after a new battery

The panel tests the battery under load periodically. A new battery that isn't fully charged can show trouble until it charges. Let it charge, and check the connections before replacing anything else.

Compatible Peripherals

  • Keypads: DMP Thinline and Aqualite alphanumeric keypads, graphic touchscreens, and 9000 series wireless keypads.
  • Zone expansion: 711 single-zone, 714-8 and 714-16 expanders; 710 bus splitter/repeater for keypad runs up to 2,500 ft.
  • Wireless: 1100 series receivers such as the 1100DH (XT30) and 1100 series transmitters; 1144 key fobs.
  • Communication: 263LTE cellular, 763 Wi-Fi.

Installation Notes

Entering the programmer

  1. Put the jumper across both RESET pins for two seconds, then move it back to one pin.
  2. At a keypad, enter 6653 (PROG). The keypad shows PROGRAMMER.
  3. Press CMD to step through the programming sections, and choose STOP to save and exit.

Programming must start within 30 minutes of a reset, otherwise the keypad asks you to reset the panel. A dealer can set a lockout code. DMP warns that a lost lockout code means the panel goes back to DMP. You can also program with Dealer Admin.

Default user code

Current XT30/XT50 panels ship with a unique four-digit master code for first access to the user menu. Panels made before 2020 used 99. Initializing user codes in programming sets the code back to 99: on user 30 on the XT30, and on user 99 on the XT50.

Planning

  • Keypad bus devices: no more than eight addresses.
  • Check the auxiliary load against the 500 mA limit before adding keypads and expanders.
  • The cellular module needs panel firmware version 212 or later (version 242 or later for the 263LTE-2).

Open the manufacturer manual

FAQs

What is the default code on a DMP XT30 or XT50?

Panels made from 2020 have a unique master code printed on the box. Older panels used 99. The installer programmer is reached with 6653 after a reset, unless the dealer set a lockout code.

What is the difference between the XT30 and XT50?

The XT50 has more capacity (58 zones, 8 areas, 99 users against 42, 6 and 30) and built-in wireless zones. Programming and wiring are the same.