2GIG Edge

2GIG · Control Panels · Troubleshooting · Compatibility · Installation · FAQs · Updated

On this page
  1. Overview
  2. Troubleshooting
  3. Compatible Peripherals
  4. Installation Notes
  5. FAQs

Overview

The 2GIG Edge is the touchscreen panel that followed the GC3 in Nortek's 2GIG line. Like the GC3, it is sold through security dealers and usually monitored through Alarm.com, with a plug-in LTE cell radio. It adds more zones, Smart Areas (partitions) and Wi-Fi remote keypads.

At a glance

ZonesUp to 100 wireless plus 2 hardwired loops
Partitions4 Smart Areas
Sensors2GIG 345 MHz sensors, including the encrypted eSeries
Remote keypadsUp to 8 2GIG-EDG-RK touchscreen keypads, connected over Wi-Fi
Wiring terminalsDC power, two zone inputs, a bell output and two open-collector outputs; a barrel jack is an alternative power connection
CommunicationPlug-in LTE cell radio (dealer activated); Wi-Fi links the remote keypads
Operating temperature32–120 °F (0–49 °C), indoor only

Figures are from 2GIG's Edge installation material and the EDGE remote keypad instructions.

Troubleshooting

Cellular communication trouble

Check the signal reading in the panel. In basements, metal buildings or rural areas, an attic antenna usually fixes it. If the signal is fine, the dealer can check that the radio is active on their Alarm.com account. See 2GIG cell radio problems; the same checks apply to the Edge.

Remote keypad shows disconnected

The keypad depends on Wi-Fi or the panel's access point. After a router change, reconnect the keypad and the panel to the new network. If the keypad is far from the panel, move it closer or improve Wi-Fi coverage.

Sensor troubles

Low battery, supervision and tamper alerts work like those on the GC3. See sensor low battery and not ready to arm.

Compatible Peripherals

Sensors

The Edge works with 2GIG's 345 MHz wireless family: the older unencrypted sensors used with the GC2 and GC3, and the encrypted eSeries devices (part numbers ending in E). Examples in the catalog:

Other accessories

Installation Notes

  • Mount the panel above ground level and centrally. Below-grade locations cut wireless range.
  • Use an outlet that isn't controlled by a light switch.
  • The wall anchor doubles as the wall tamper, so it must be anchored for the tamper to work.
  • Connect the backup battery before plugging in AC power.
  • In the US, fit the power supply retaining bracket (required by the National Electrical Code).
  • For a weak cellular signal, plan an attic antenna rather than moving the panel somewhere inconvenient.

Pairing an EDGE remote keypad

The remote keypad (2GIG-EDG-RK) talks to the panel over a network, not over the sensor radio. It connects either directly to the panel's built-in access point or through your home Wi-Fi.

  1. Mount and power the keypad: battery first, then AC.
  2. Connect the panel and the keypad to the same wireless network, or use the panel's access point.
  3. In the panel's installer programming, add the keypad and choose Pair Keypad. The panel listens for the keypad.
  4. Give it a voice descriptor if you want one, and finish.

Up to eight remote keypads can be paired. Typical range from the panel is about 100 ft.

Open the manufacturer manual

FAQs

Will my GC3 sensors work with a 2GIG Edge?

2GIG 345 MHz sensors, including the encrypted eSeries, are supported on the Edge. Enroll them into the new panel, and check any unusual devices with your dealer first.

How many keypads can the Edge have?

Up to eight EDGE remote keypads (2GIG-EDG-RK), connected over Wi-Fi or the panel's own access point.