Qolsys IQ Heat 135/200 – IQ Troubleshooting

PowerG smoke or CO detector — life-safety wireless device for IQ systems (IQ Smoke, IQ Carbon, IQ Heat). Life-safety devices have stricter placement and testing requirements than burglary sensors. Follow NFPA/local ...

Overview

PowerG smoke or CO detector — life-safety wireless device for IQ systems (IQ Smoke, IQ Carbon, IQ Heat).

Life-safety devices have stricter placement and testing requirements than burglary sensors. Follow NFPA/local code, use professional monitoring where required, and never substitute takeover modules for fire or CO hardwire.

At a Glance

SpecificationDetails
DetectionSmoke, CO, or heat — SKU specific
WirelessPowerG encrypted
Life safetyFollow code; professional monitoring recommended

What This Device Does Well

Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.

Before You Service or Replace One

  • Device age — smoke/CO sensors expire; replace per label date.
  • Zone type — fire vs burglary programming differs; do not bypass without authority.
  • FireFighter placement — acoustic path to standalone smoke alarms.
  • Monitoring — central station fire test procedures for monitored accounts.

Official Sources

Use official Qolsys install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.

Troubleshooting

Quick diagnostic flow

  1. Confirm exact model/SKU on label matches official install guide.
  2. Clear panel AC and cell troubles before diagnosing wireless devices.
  3. Read zone trouble — tamper and low battery before "missing."
  4. Verify PowerG vs IQ Card 319/345 vs hardwire sensor matches panel hardware.
  5. For cell modules: ICCID, antenna, RSSI, and dealer platform match.
  6. Power-cycle panel only per dealer policy — document user codes first.

Symptom-based fixes

SymptomLikely causeFix
Zone missingRange or batteryReplace battery; add IQ Card or panel radio placement
Encryption troubleWrong sensor seriesUse PowerG on IQ Panel or wired via Hardwire 16-F
Cell fail persistsSKU or activationCorrect LTE module; dealer activates Alarm.com
Z-Wave won't includePrior hub pairingExclude from old controller; include near panel
Takeover false alarmsWired loop faultCheck EOL wiring; verify burglary-only zones
Cannot armOpen zone or troubleStatus screen — secure or bypass per policy

Testing checklist

TestHowPass criteria
Smoke/CO test buttonUL listed test methodPanel receives alarm within spec
FireFighter acousticSmoke alarm test toneListener zone alarms
SupervisionPanel statusNo trouble with cover closed

After replacement

Delete old zone, enroll new hardware, update zone name, run walk test, and notify monitoring dealer if central station records zone numbers.

Source: IQ smoke/CO install guide; Qolsys official documentation.