Overview
IQ Card radio module — adds legacy sensor frequency support (319.5 MHz, 345 MHz, 433 MHz), PowerG, Zigbee, or Ethernet to compatible IQ panels.
On IQ Panel systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.
At a Glance
| Specification | Details |
|---|---|
| Role | Panel radio/card expansion |
| SKUs | IQ Card 319, 345, 433, PG, Zigbee, Ethernet |
| Install | Internal card slot — panel must support card type |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- Sensor SKU — PowerG S-Line vs IQ Card legacy vs hardwire module.
- Panel online — resolve panel AC/comms trouble before blaming sensor.
- Range — sensor placement or add IQ Remote as repeater path where supported for distant zones.
- Battery type — use listed cell; replace all batteries in multi-cell devices.
- Tamper — cover fully closed before declaring hardware fault.
Official Sources
Use official Qolsys install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Troubleshooting
Quick diagnostic flow
- Confirm exact model/SKU on label matches official install guide.
- Clear panel AC and cell troubles before diagnosing wireless devices.
- Read zone trouble — tamper and low battery before "missing."
- Verify PowerG vs IQ Card 319/345 vs hardwire sensor matches panel hardware.
- For cell modules: ICCID, antenna, RSSI, and dealer platform match.
- Power-cycle panel only per dealer policy — document user codes first.
Symptom-based fixes
| Symptom | Likely cause | Fix |
|---|---|---|
| Zone missing | Range or battery | Replace battery; add IQ Card or panel radio placement |
| Encryption trouble | Wrong sensor series | Use PowerG on IQ Panel or wired via Hardwire 16-F |
| Cell fail persists | SKU or activation | Correct LTE module; dealer activates Alarm.com |
| Z-Wave won't include | Prior hub pairing | Exclude from old controller; include near panel |
| Takeover false alarms | Wired loop fault | Check EOL wiring; verify burglary-only zones |
| Cannot arm | Open zone or trouble | Status screen — secure or bypass per policy |
Testing checklist
| Test | How | Pass criteria |
|---|---|---|
| Zone status | Panel zone list | Secure when normal; open when tripped |
| Tamper | Open cover | Trouble shows; clears closed |
| Walk test | Installer walk test | Event at panel for trip |
| Final location | 24-hour soak | No missing or low battery |
After replacement
Delete old zone, enroll new hardware, update zone name, run walk test, and notify monitoring dealer if central station records zone numbers.
Source: IQ Card quick guide for your frequency; Qolsys official documentation.