Overview
IQ Card radio module — adds legacy sensor frequency support (319.5 MHz, 345 MHz, 433 MHz), PowerG, Zigbee, or Ethernet to compatible IQ panels.
On IQ Panel systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.
At a Glance
| Specification | Details |
|---|---|
| Role | Panel radio/card expansion |
| SKUs | IQ Card 319, 345, 433, PG, Zigbee, Ethernet |
| Install | Internal card slot — panel must support card type |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- Sensor SKU — PowerG S-Line vs IQ Card legacy vs hardwire module.
- Panel online — resolve panel AC/comms trouble before blaming sensor.
- Range — sensor placement or add IQ Remote as repeater path where supported for distant zones.
- Battery type — use listed cell; replace all batteries in multi-cell devices.
- Tamper — cover fully closed before declaring hardware fault.
Official Sources
Use official Qolsys install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Error Codes
IQ Panel systems report faults on the panel and keypad status screens, zone list, and Alarm.com (when interactive service is active) — not as a single universal numeric code list across all models.
How to read status
- Open panel status or installer menu → zones / troubles.
- Note zone number, trouble type (open, tamper, low battery, missing, cell fail).
- Cross-check Alarm.com device list if the account is interactive.
- For cell issues, run installer communication test before replacing sensors.
Common trouble indicators
| Symptom | Meaning | First checks |
|---|---|---|
| Zone trouble / missing | Sensor not supervised | Battery, range, tamper, re-enroll |
| Tamper | Cover open | Reseat cover; bracket secure |
| Low battery | Sensor battery weak | Replace with listed type — all cells in multi-cell devices |
| Chronic open (contact) | Magnet gap | Realign; check door warp |
| No response | Wrong RF path | Add Re-enroll sensor; verify PowerG signal at mount |
Panel actions (typical)
| Action | Where |
|---|---|
| View zone status | Panel home / status → zones |
| Walk test | Installer menu → walk test |
| Delete / enroll sensor | Installer → wireless enrollment |
| Cell test | Installer → communication tests |
| Alarm.com status | Dealer portal or customer app |
Source: IQ Card quick guide for your frequency; Qolsys official resources linked in this product folder manifest.
| Code | Meaning | Suggested Fix |
|---|---|---|
| Zone trouble / missing | Sensor not supervised | Battery, range, tamper, re-enroll |
| Tamper | Cover open | Reseat cover; bracket secure |
| Low battery | Sensor battery weak | Replace with listed type — all cells in multi-cell devices |
| Chronic open (contact) | Magnet gap | Realign; check door warp |
| No response | Wrong RF path | Add Re-enroll sensor; verify PowerG signal at mount |
| Action | Where | |
| View zone status | Panel home / status → zones | |
| Walk test | Installer menu → walk test | |
| Delete / enroll sensor | Installer → wireless enrollment | |
| Cell test | Installer → communication tests | |
| Alarm.com status | Dealer portal or customer app |