Interlogix Forcefield Software – Video Switcher License

Interlogix · Communicators · FAQs

Overview

Interlogix Forcefield Software – Video Switcher License is listed here in the communicators category. For details, start with the manufacturer's own information.

Official information

FAQs

Which LTE/4G module fits my panel?

Simon LTE and Challenger 4G modules are not interchangeable — match SKU to panel and dealer platform (Alarm.com / UltraSync, ADC, SecureNet, Telus).

Which LTE/4G module fits my panel?

Simon LTE and Challenger 4G modules are not interchangeable — match SKU to panel and dealer platform (Alarm.com / UltraSync, ADC, SecureNet, Telus).

Do I need an external antenna?

If installer cell RSSI is below spec in the panel location, **dealer-approved external antenna kits move the antenna to attic or exterior wall per guide.

Do I need an external antenna?

If installer cell RSSI is below spec in the panel location, **dealer-approved external antenna kits move the antenna to attic or exterior wall per guide.

Where is official documentation?
Where is official documentation?

Primary reference: 4G communication module install guide

How do I test after installation?

Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.

How do I test after installation?

Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.

Can I mix TX-E and Challenger wired devices?

TX-E needs Simon (or 319.5 MHz host); Challenger DGP needs wired or listed wireless paths transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.

Can I mix TX-E and Challenger wired devices?

TX-E needs Simon (or 319.5 MHz host); Challenger DGP needs wired or listed wireless paths transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.