Overview
Sur-Gard SG-System II single-line IP receiver is installed at the central station to accept IP alarm signals from panel communicators — it does not mount on end-user alarm panels.
Reporting path
Central station IP receiver (not a panel module)
At a Glance
| Detail | Value |
|---|
| Product type | Alarm communicator / reporting module |
|---|
| Model family (SG-System II) | See label and install manual |
|---|
| Reporting path | Central station IP receiver (not a panel module) |
|---|
| Primary manual | SG-System II Quick Install Guide |
|---|
| Region / listing notes | Central station equipment |
|---|
Before You Install or Replace One
- Confirm exact model number on the communicator label matches the install manual.
- Verify host panel family — Keybus PowerSeries, Neo Corbus, MAXSYS Combus, IMPASSA integrated, or universal dialer-capture are not interchangeable.
- Confirm monitoring receiver and account accept this communicator format (Contact ID, SIA, IP, cellular).
- Check carrier/network generation (3G sunset, LTE band, Ethernet path) for your region.
- Add communicator current draw to panel battery standby calculation where the module loads from panel bus power.
Official Sources
- SG-System II Quick Install Guide — DSC official documentation
Troubleshooting
Sur-Gard receiver service
- Premises TL250/TL300/TL880 FTC often traces to receiver-side account or IP whitelist — check Sur-Gard config first.
- Single-line IP receiver capacity limits may reject new accounts — verify licensing with monitoring provider.
For panel reporting faults (FTC, alt-comms), troubleshoot the host communicator module paired with this product — not this accessory alone.
Source: SG-System II Quick Install Guide.