Overview
Sur-Gard SG-System II single-line IP receiver is installed at the central station to accept IP alarm signals from panel communicators — it does not mount on end-user alarm panels.
Reporting path
Central station IP receiver (not a panel module)
At a Glance
| Detail | Value |
|---|
| Product type | Alarm communicator / reporting module |
|---|
| Model family (SG-System II) | See label and install manual |
|---|
| Reporting path | Central station IP receiver (not a panel module) |
|---|
| Primary manual | SG-System II Quick Install Guide |
|---|
| Region / listing notes | Central station equipment |
|---|
Before You Install or Replace One
- Confirm exact model number on the communicator label matches the install manual.
- Verify host panel family — Keybus PowerSeries, Neo Corbus, MAXSYS Combus, IMPASSA integrated, or universal dialer-capture are not interchangeable.
- Confirm monitoring receiver and account accept this communicator format (Contact ID, SIA, IP, cellular).
- Check carrier/network generation (3G sunset, LTE band, Ethernet path) for your region.
- Add communicator current draw to panel battery standby calculation where the module loads from panel bus power.
Official Sources
- SG-System II Quick Install Guide — DSC official documentation
Error Codes
Sur-Gard System II IP receiver (central station)
This is a central-station receiver, not a premises communicator. Faults appear in receiver software, not panel [*, 2].
| Receiver status | Meaning |
|---|
| Line offline | IP path or receiver service down |
|---|
| Account unknown | Premises communicator not enrolled on receiver |
|---|
Panel FTC and alt-comms troubles apply to the host communicator, not this accessory — see the communicator listing for full trouble tables.
Source: SG-System II Quick Install Guide (DSC official documentation).
| Code | Meaning | Suggested Fix |
|---|---|---|
| Receiver status | Meaning | |
| Line offline | IP path or receiver service down | |
| Account unknown | Premises communicator not enrolled on receiver |