DSC DSC PK5500 Error Codes

PK5500 full-message LCD and RFK5500/RFK5564/RFK5516 variants add 64-zone status, programming access, and optional 433 MHz wireless receiver on Keybus PowerSeries panels. Panel bus / link type Keybus (PowerSeries) At a...

Overview

PK5500 full-message LCD and RFK5500/RFK5564/RFK5516 variants add 64-zone status, programming access, and optional 433 MHz wireless receiver on Keybus PowerSeries panels.

Panel bus / link type

Keybus (PowerSeries)

At a Glance

DetailValue
Product typeAlarm keypad / operator interface
Model family (PK5500, RFK5500, RFK5564, RFK5516)See label and install manual
Bus / wireless linkKeybus (PowerSeries)
Primary manualPK5500 Installation Manual v1.3; RFK5516 Installation Manual
Region / listing notes433 MHz RF variants — confirm regional frequency on label

Before You Install or Replace One

  • Confirm exact model number on the keypad label matches the install manual.
  • Verify host panel family — Keybus PowerSeries, Neo Corbus, MAXSYS Combus, and IMPASSA wireless are not interchangeable.
  • Plan unique keypad address or wireless enrollment — duplicates cause bus collisions or offline devices.
  • Check partition assignment (global vs partition keypad) for multi-partition sites.
  • Include keypad current draw in panel AUX / Corbus / battery standby calculations.

Official Sources

  • Product page: DSC PK5500
  • PK5500 Installation Manual v1.3; RFK5516 Installation Manual — DSC official documentation

Error Codes

Keypad and panel troubles display on this device using **[*, 2] (where supported) or dedicated trouble LEDs. Use the host panel install manual** for full trouble lists — below covers common keypad-specific symptoms.

Common keypad / operator faults

Display / symptomMeaningFirst checks
Blank / dead displayNo power or bus communicationAC, battery, bus wiring, keypad address, fuse
Keypad TamperEnclosure opened or tamper switchMounting plate, tamper jumper, cover fit
Cannot Arm / Not ReadyOpen zones or active troubles[*, 2] trouble scroll; close zones; clear troubles
Invalid Code / Access DeniedWrong user code or authority levelUser [5] programming; verify partition assignment
Keybus Communication FaultPanel lost keypad supervisionHomerun wiring, address conflict, AUX voltage
Cannot Enter ProgrammingKeypad lacks installer authorityInstaller code [*, 8]; partition/global assignment
RF Receiver FaultKeypad receiver not reportingAntenna, enrollment, 433 MHz device compatibility

PK5500 / RFK5500 family

DisplayMeaning
OC / open zone iconsZone open — normal Not Ready
TR / trouble LEDPress [*, 2] for detail
RF low battery iconWireless device battery — scroll zone list

RFK5564/RFK5516: receiver faults show before individual sensor faults.

PK5500 / RFK5500 keypad LEDs (install manual)

LEDColorMeaning
ReadyGreenSystem disarmed and ready
ArmedRedPartition armed
TroubleYellowActive trouble — press [*, 2]
ACGreenPrimary power present

RFK55xx: additional wireless receiver faults show on panel before individual sensor low-battery icons.

Panel trouble reference

Keypads display panel-level troubles (AC loss, FTC, zone faults) — fix the underlying circuit or device, not the keypad, when [*, 2] points to panel/comms/zone issues.

Source: PK5500 Installation Manual v1.3; RFK5516 Installation Manual; host panel user/install manual trouble sections.

CodeMeaningSuggested Fix
Blank / dead displayNo power or bus communicationAC, battery, bus wiring, keypad address, fuse
Keypad TamperEnclosure opened or tamper switchMounting plate, tamper jumper, cover fit
Cannot Arm / Not ReadyOpen zones or active troubles`[*, 2]` trouble scroll; close zones; clear troubles
Invalid Code / Access DeniedWrong user code or authority levelUser `[5]` programming; verify partition assignment
Keybus Communication FaultPanel lost keypad supervisionHomerun wiring, address conflict, AUX voltage
Cannot Enter ProgrammingKeypad lacks installer authorityInstaller code `[*, 8]`; partition/global assignment
RF Receiver FaultKeypad receiver not reportingAntenna, enrollment, 433 MHz device compatibility
DisplayMeaning
`OC` / open zone iconsZone open — normal Not Ready
`TR` / trouble LEDPress `[*, 2]` for detail
RF low battery iconWireless device battery — scroll zone list
LEDColorMeaning
ReadyGreenSystem disarmed and ready
ArmedRedPartition armed
TroubleYellowActive trouble — press `[*, 2]`
ACGreenPrimary power present