Overview
2GIG power supply or battery accessory — replacement transformer, barrel cable, international plugs, or battery packs for panels and keypads.
On 2GIG systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.
At a Glance
| Specification | Details |
|---|---|
| Role | Power replacement or upgrade part |
| Verify | Match voltage, connector, and panel model |
| Install | Qualified installer — mains wiring where applicable |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- Sensor SKU — standard 345 MHz vs eSeries encrypted vs ePlus 900 MHz.
- Panel online — resolve panel AC/cell trouble before blaming sensor.
- Range — repeaters (RPTR1) or transceivers (XCVR2) for distant zones.
- Battery type — use listed cell; replace all batteries in multi-cell devices.
- Tamper — cover fully closed before declaring hardware fault.
Official Sources
- 2GIG product page
- 2GIG Full Catalog English
- 10023748a x3 installandprogrammingguide
- 2GIG Edge Smart Home Manual 1
- 2GIG Edge User Guide 1
- 2GIG GC2 User Guide
- 2GIG GC2 User Guide FR
- 2GIG GC2 User Guide PO
- 2GIG GC2 User Guide SP
- 2GIG GC2 User Guide TU
Use official 2GIG PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Installation Notes
Follow 2GIG power supply specifications and the official resource links in this product folder for mounting, wiring, and enrollment.
Pre-install checklist
- Confirm panel model (GC2/GC3/Edge) and encryption requirements.
- Verify dealer cell account and module SKU before cell install.
- Document installer code and existing zone map for takeover jobs.
- Plan antenna routing (ANT5XL) when panel location has poor cell RSSI.
- Have listed batteries and tools for sensor mounts before enrollment.
Typical install sequence
- Mount and power panel; apply firmware updates per dealer bulletin.
- Install cell module and run communication test / Alarm.com activation.
- Enroll wireless sensors via installer Learn mode; label zones.
- Include Z-Wave devices after excluding from any prior hub.
- Install transceiver/repeater hardware before distant ePlus or fringe sensors.
- Run walk test, user code training, and central station test if monitored.
Power and connectivity reference
| Product type | Power | Network / RF |
|---|---|---|
| GC2/GC3/Edge panel | AC + backup battery | 345 MHz receiver; Z-Wave; optional LTE |
| Wireless sensor | Battery per SKU | 345 MHz; ePlus 900 MHz with XCVR2 |
| Cell module | Panel-powered | LTE to dealer / Alarm.com |
| GC Touch keypad | AC + battery backup | Wireless to panel |
| Z-Wave module | Mains or battery per device | Z-Wave to panel |
Source: 2GIG power supply specifications (2GIG official documentation).