Overview
2GIG power supply or battery accessory — replacement transformer, barrel cable, international plugs, or battery packs for panels and keypads.
On 2GIG systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.
At a Glance
| Specification | Details |
|---|---|
| Role | Power replacement or upgrade part |
| Verify | Match voltage, connector, and panel model |
| Install | Qualified installer — mains wiring where applicable |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- Sensor SKU — standard 345 MHz vs eSeries encrypted vs ePlus 900 MHz.
- Panel online — resolve panel AC/cell trouble before blaming sensor.
- Range — repeaters (RPTR1) or transceivers (XCVR2) for distant zones.
- Battery type — use listed cell; replace all batteries in multi-cell devices.
- Tamper — cover fully closed before declaring hardware fault.
Official Sources
- 2GIG product page
- 2GIG Full Catalog English
- 10023748a x3 installandprogrammingguide
- 2GIG Edge Smart Home Manual 1
- 2GIG Edge User Guide 1
- 2GIG GC2 User Guide
- 2GIG GC2 User Guide FR
- 2GIG GC2 User Guide PO
- 2GIG GC2 User Guide SP
- 2GIG GC2 User Guide TU
Use official 2GIG PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Compatible Peripherals
This page lists 2GIG ecosystem compatibility — panels, transceivers, repeaters, and monitoring platforms — not third-party panel brands unless using an approved takeover path.
Host compatibility
| Host / ecosystem | How it connects |
|---|---|
| GC2 / GC3 / Edge / GC Touch | Panel or keypad power per SKU |
Not compatible / common mistakes
Using 2GIG wireless devices without a compatible GC2, GC3, or Edge panel receiver.
Replacement guidance
- Match SKU and encryption generation on product label before ordering.
- Delete old zone/device in installer programming before enrolling replacement.
- Document zone number and name for user and central station records.
- Run walk test and communication test after swap on monitored accounts.
Source: 2GIG power supply specifications (2GIG official documentation).