Ring Alarm Keypad

Ring · Keypads · Error codes · Troubleshooting · Compatibility · Installation · FAQs · Updated

On this page
  1. Overview
  2. Error Codes
  3. Troubleshooting
  4. Compatible Peripherals
  5. Installation Notes
  6. FAQs

Overview

The Ring Alarm Keypad lets you arm and disarm Ring Alarm by code, without the app. It switches between Disarmed, Away and Home, and the 2nd-gen keypad adds one-touch emergency buttons. It connects to the base station over Z-Wave, runs on a rechargeable battery, and can stay plugged in.

Specifications (2nd gen)

PowerRechargeable battery, charged over USB; can stay plugged into an outlet
Battery lifeUp to 8 months per charge with standard use (Ring's figure)
ConnectionZ-Wave; up to 250 ft (76 m) to the base station, open air
MountingWall bracket with quick release, or on a flat surface
UseIndoors, 32–104 °F
Works withRing Alarm (1st and 2nd gen) systems

From Ring's product and support pages.

Error Codes

Battery and network lights

LightMeaning
Battery light yellowBattery low; charge soon
Battery light redBattery very low
Battery light blinking greenCharging
Network light solid redCan't communicate with the base station

The network light only comes on during pairing or to show an error.

Troubleshooting

Battery runs down quickly

The keypad has three light modes in the Ring app:

  • always lit while plugged in
  • lit when it detects motion
  • lit only when a button is pressed (the most battery-friendly)

Unplugged, the "always lit" mode falls back to motion, to save power. Keeping it plugged in avoids the problem entirely.

Network light solid red

The keypad has lost contact with the base station. Check the base station is online, move the keypad closer, or add a range extender. See Ring base station offline.

Emergency buttons

The police, fire and medical buttons always sound the siren on the base station (and any outdoor siren). Notifying emergency contacts or the monitoring center requires a Ring Protect plan with professional monitoring.

Compatible Peripherals

Installation Notes

  • Add it in the Ring app near the base station, then mount it by the door you use most.
  • Use the quick-release wall bracket so you can lift it off to charge, or leave it plugged into a nearby outlet.
  • Set the codes for each person in the Ring app, not on the keypad.

Open the manufacturer manual

FAQs

How long does the Ring Alarm Keypad battery last?

Ring quotes up to 8 months per charge with standard use. Light settings, use and temperature change that; keeping it plugged in avoids it.

Do the Ring keypad emergency buttons call the police?

They always sound your siren. Alerting emergency contacts or a monitoring center needs a Ring Protect plan with professional monitoring.