Qolsys IQ4 HUB – IQ FAQs

The Qolsys IQ Hub (Gen 1, IQ4 Hub, IQ4-NS) is a compact hub-style controller for PowerG sensors and Alarm.com — fewer built-in UI features than full IQ Panel SKUs. The panel is the brain of the intrusion system: it ...

Overview

The Qolsys IQ Hub (Gen 1, IQ4 Hub, IQ4-NS) is a compact hub-style controller for PowerG sensors and Alarm.com — fewer built-in UI features than full IQ Panel SKUs.

The panel is the brain of the intrusion system: it supervises wired and wireless zones, drives bell/siren outputs, manages automation on supported models, and reports to Alarm.com when a compatible communicator is installed. Installers program zones, user codes, and dialer options with installer menu / pairing wizard (varies by IQ Panel 4, 5, Hub); end users arm/disarm from IQ Remote, keyfobs, or Alarm.com app.

At a Glance

SpecificationDetails
RoleCompact PowerG hub
WirelessPowerG sensors
UIMay require IQ Remote or app for full control
NS variantsNetwork/security focused SKUs — verify comparison chart

What This Panel Does Well

Coordinates intrusion zones, automation, user codes, and central station reporting when cell and monitoring are configured.

Before You Service or Replace One

  • Exact panel model — IQ Panel 4 vs IQ5 vs IQ Pro vs IQ Hub — firmware and modules differ.
  • Encryption — PowerG vs legacy card vs hardwire module sensors in the field.
  • Cell module SKU — Built-in cellular vs Wi-Fi path per panel SKU and Alarm.com plan.
  • Installer code — required for zone changes; document before service.
  • Alarm.com dealer — account status, plan, and remote programming access.

Official Sources

Use official Qolsys install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.

FAQs

Which Qolsys IQ panel do I have?

Check label and installer paperwork — **IQ Panel 4, IQ Panel 5, IQ Pro, and IQ Hub use different modules, firmware, and screen layouts. IQ Panel 4/5 support PowerG; legacy sensors need matching IQ Card sensors.

Why does my panel show cell failure?

Usually inactive SIM, wrong module SKU, weak RSSI, or antenna fault — run installer cell test and verify Alarm.com/dealer activation.

Can I add sensors myself?

Wireless enrollment requires installer code on the panel for new zones — end users typically cannot add sensors without installer access.

Standard vs encrypted sensors?

PowerG S-Line sensors require IQ Panel or IQ Hub hosts. Legacy 319/345 MHz sensors require the matching IQ Card installed.

Where is official documentation?

Primary reference: IQ Hub installation guide

How do I test after installation?

Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.

Can I mix PowerG and 319/345 MHz legacy sensors?

PowerG needs IQ Panel/H hub; 319/345 needs IQ Card 319/345 installed transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.

Which Qolsys IQ panel do I have?

Check label and installer paperwork — **IQ Panel 4, IQ Panel 5, IQ Pro, and IQ Hub use different modules, firmware, and screen layouts. IQ Panel 4/5 support PowerG; legacy sensors need matching IQ Card sensors.

Why does my panel show cell failure?

Usually inactive SIM, wrong module SKU, weak RSSI, or antenna fault — run installer cell test and verify Alarm.com/dealer activation.

Can I add sensors myself?

Wireless enrollment requires installer code on the panel for new zones — end users typically cannot add sensors without installer access.

Standard vs encrypted sensors?

PowerG S-Line sensors require IQ Panel or IQ Hub hosts. Legacy 319/345 MHz sensors require the matching IQ Card installed.

Where is official documentation?
How do I test after installation?

Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.

Can I mix PowerG and 319/345 MHz legacy sensors?

PowerG needs IQ Panel/H hub; 319/345 needs IQ Card 319/345 installed transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.