Overview
TecomC4 software license — integration driver for VMS, access, lifts, SNMP, or third-party systems (not field hardware).
On Interlogix systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.
At a Glance
| Specification | Details |
|---|---|
| Role | Software license key / entitlement |
| Deploy | TecomC4 server activation — not installed like a sensor |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com / UltraSync when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- Sensor SKU — TX-E wireless vs hardwired loop vs 433 MHz expander path.
- Panel online — resolve panel AC/comms trouble before blaming sensor.
- Range — 433 MHz expander or move wireless receiver for distant zones.
- Battery type — use listed cell; replace all batteries in multi-cell devices.
- Tamper — cover fully closed before declaring hardware fault.
Official Sources
Use official Aritech install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
FAQs
Why does my zone show trouble?
Most common: low battery, tamper open, out of range, or wrong sensor type for the panel receiver (TX-E wireless vs hardwired loops).
How do I replace a sensor?
Delete old zone in installer programming, enroll replacement using Learn mode, and test walk test at final location.
Will Alarm.com / UltraSync show this device?
When the panel has active interactive service, enrolled zones appear in the Alarm.com / UltraSync app with status matching the panel.
Where is official documentation?
Primary reference: TecomC4 licensing documentation
How do I test after installation?
Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.
Can I mix TX-E and Challenger wired devices?
TX-E needs Simon (or 319.5 MHz host); Challenger DGP needs wired or listed wireless paths transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.
Why does my zone show trouble?
Most common: low battery, tamper open, out of range, or wrong sensor type for the panel receiver (TX-E wireless vs hardwired loops).
How do I replace a sensor?
Delete old zone in installer programming, enroll replacement using Learn mode, and test walk test at final location.
Will Alarm.com / UltraSync show this device?
When the panel has active interactive service, enrolled zones appear in the Alarm.com / UltraSync app with status matching the panel.
Where is official documentation?
Primary reference: TecomC4 licensing documentation
How do I test after installation?
Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.
Can I mix TX-E and Challenger wired devices?
TX-E needs Simon (or 319.5 MHz host); Challenger DGP needs wired or listed wireless paths transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.