Overview
Tecom access and integration controller — network access controllers (NAC), door controllers, and C4 integration licenses for enterprise security management.
The panel is the brain of the intrusion system: it supervises wired and wireless zones, drives bell/siren outputs, manages automation on supported models, and reports to Alarm.com / UltraSync when a compatible communicator is installed. Installers program zones, user codes, and dialer options with dealer programming tools (varies by Challenger, Reliance, Simon); end users arm/disarm from RAS keypads, keyfobs, or the monitoring app.
At a Glance
| Specification | Details |
|---|---|
| Role | Access control / integration controller |
| Doors | Multi-door NAC configurations |
| Readers | Tecom smart card / Wiegand reader ecosystems |
| Software | TecomC4 integration licenses (VMS, lifts, SNMP) |
What This Panel Does Well
Coordinates intrusion zones, automation, user codes, and central station reporting when cell and monitoring are configured.
Before You Service or Replace One
- Exact panel model — Simon vs Challenger vs Reliance vs Tecom — firmware and modules differ.
- Encryption — TX-E vs hardwired vs Challenger wireless sensors in the field.
- Cell module SKU — Simon Alarm.com LTE vs Challenger/Tecom 4G (AU/NZ SKUs).
- Installer code — required for zone changes; document before service.
- Alarm.com / UltraSync dealer — account status, plan, and remote programming access.
Official Sources
Use official Aritech install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Installation Notes
Follow Tecom controller and NAC documentation and the official resource links in this product folder for mounting, wiring, and enrollment.
Pre-install checklist
- Confirm panel model (Simon/Challenger/Reliance/Tecom) and encryption requirements.
- Verify dealer cell account and module SKU before cell install.
- Document installer code and existing zone map for takeover jobs.
- Plan antenna routing (ANT5XL) when panel location has poor cell RSSI.
- Have listed batteries and tools for sensor mounts before enrollment.
Typical install sequence
- Mount and power panel; apply firmware updates per dealer bulletin.
- Install cell module and run communication test / Alarm.com / UltraSync activation.
- Enroll wireless sensors via installer Learn mode; label zones.
- Include Z-Wave devices after excluding from any prior hub.
- Install 433 MHz expander or optimize receiver placement before fringe wireless sensors.
- Run walk test, user code training, and central station test if monitored.
Power and connectivity reference
| Product type | Power | Network / RF |
|---|---|---|
| Simon/Challenger/Reliance/Tecom panel | AC + backup battery | DGP expanders; RAS keypads; 4G/IP communicators |
| Wireless sensor | Battery per SKU | 319.5 MHz TX-E; 433 MHz on Reliance NXG-433 |
| Cell module | Panel-powered | LTE to dealer / Alarm.com / UltraSync |
| RAS keypad | Data bus | Challenger/Tecom host |
| Z-Wave module | Mains or battery per device | Z-Wave to panel |
Source: Tecom controller and NAC documentation (Aritech official documentation).