Overview
Interlogix / Aritech security product — legacy GE Security, Interlogix, UTC, and regional Aritech catalog item; confirm exact product family before service.
On Interlogix systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.
At a Glance
| Specification | Details |
|---|---|
| Legacy note | Interlogix AU redirects to Aritech regional catalog |
| Verify | Panel family, bus type, RF frequency, and firmware |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com / UltraSync when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- Sensor SKU — TX-E wireless vs hardwired loop vs 433 MHz expander path.
- Panel online — resolve panel AC/comms trouble before blaming sensor.
- Range — 433 MHz expander or move wireless receiver for distant zones.
- Battery type — use listed cell; replace all batteries in multi-cell devices.
- Tamper — cover fully closed before declaring hardware fault.
Official Sources
Use official Aritech install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Error Codes
Interlogix systems report faults on the panel and keypad status screens, zone list, and Alarm.com / UltraSync (when interactive service is active) — not as a single universal numeric code list across all models.
How to read status
- Open panel status or installer menu → zones / troubles.
- Note zone number, trouble type (open, tamper, low battery, missing, cell fail).
- Cross-check Alarm.com / UltraSync device list if the account is interactive.
- For cell issues, run installer communication test before replacing sensors.
Common trouble indicators
| Symptom | Meaning | First checks |
|---|---|---|
| Zone trouble / missing | Sensor not supervised | Battery, range, tamper, re-enroll |
| Tamper | Cover open | Reseat cover; bracket secure |
| Low battery | Sensor battery weak | Replace with listed type — all cells in multi-cell devices |
| Chronic open (contact) | Magnet gap | Realign; check door warp |
| No response | Wrong RF path | Add 433 MHz expander or relocate receiver/keypad RF path |
Panel actions (typical)
| Action | Where |
|---|---|
| View zone status | Panel home / status → zones |
| Walk test | Installer menu → walk test |
| Delete / enroll sensor | Installer → wireless enrollment |
| Cell test | Installer → communication tests |
| Alarm.com / UltraSync status | Dealer portal or customer app |
Source: Aritech / Interlogix official documentation; Aritech official resources linked in this product folder manifest.
| Code | Meaning | Suggested Fix |
|---|---|---|
| Zone trouble / missing | Sensor not supervised | Battery, range, tamper, re-enroll |
| Tamper | Cover open | Reseat cover; bracket secure |
| Low battery | Sensor battery weak | Replace with listed type — all cells in multi-cell devices |
| Chronic open (contact) | Magnet gap | Realign; check door warp |
| No response | Wrong RF path | Add 433 MHz expander or relocate receiver/keypad RF path |
| Action | Where | |
| View zone status | Panel home / status → zones | |
| Walk test | Installer menu → walk test | |
| Delete / enroll sensor | Installer → wireless enrollment | |
| Cell test | Installer → communication tests | |
| Alarm.com / UltraSync status | Dealer portal or customer app |