Overview
4G/LTE communication module — cellular reporting for Challenger/Tecom/Reliance systems (UltraSync-enabled SKUs in AU/NZ).
Without reliable cellular reporting, remote arm/disarm and central station signals stop when phone lines or broadband fail. Match the exact module SKU to your panel model and dealer platform before truck roll.
At a Glance
| Specification | Details |
|---|---|
| Role | Cellular alarm reporting path |
| SIM | Single or dual SIM — region specific SKUs |
| Activation | Dealer/UltraSync provisioning required |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com / UltraSync when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- ICCID and carrier — verify active SIM on correct network.
- Module-to-panel pairing — Simon vs Challenger vs Reliance vs Tecom slot compatibility.
- Antenna path — internal vs ANT5XL external routing.
- Dealer platform — Alarm.com / UltraSync activation tied to specific module SKU.
Official Sources
Use official Aritech install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Installation Notes
Follow 4G communication module install guide and the official resource links in this product folder for mounting, wiring, and enrollment.
Pre-install checklist
- Confirm panel model (Simon/Challenger/Reliance/Tecom) and encryption requirements.
- Verify dealer cell account and module SKU before cell install.
- Document installer code and existing zone map for takeover jobs.
- Plan antenna routing (ANT5XL) when panel location has poor cell RSSI.
- Have listed batteries and tools for sensor mounts before enrollment.
Typical install sequence
- Mount and power panel; apply firmware updates per dealer bulletin.
- Install cell module and run communication test / Alarm.com / UltraSync activation.
- Enroll wireless sensors via installer Learn mode; label zones.
- Include Z-Wave devices after excluding from any prior hub.
- Install 433 MHz expander or optimize receiver placement before fringe wireless sensors.
- Run walk test, user code training, and central station test if monitored.
LTE/IP module install
- Match module to panel model and dealer platform (Simon Alarm.com vs Challenger/Tecom UltraSync).
- Install antenna before powering module for first time when manual requires it.
- Run communication test and document ICCID for dealer activation.
Power and connectivity reference
| Product type | Power | Network / RF |
|---|---|---|
| Simon/Challenger/Reliance/Tecom panel | AC + backup battery | DGP expanders; RAS keypads; 4G/IP communicators |
| Wireless sensor | Battery per SKU | 319.5 MHz TX-E; 433 MHz on Reliance NXG-433 |
| Cell module | Panel-powered | LTE to dealer / Alarm.com / UltraSync |
| RAS keypad | Data bus | Challenger/Tecom host |
| Z-Wave module | Mains or battery per device | Z-Wave to panel |
Source: 4G communication module install guide (Aritech official documentation).