Overview
4G/LTE communication module — cellular reporting for Challenger/Tecom/Reliance systems (UltraSync-enabled SKUs in AU/NZ).
Without reliable cellular reporting, remote arm/disarm and central station signals stop when phone lines or broadband fail. Match the exact module SKU to your panel model and dealer platform before truck roll.
At a Glance
| Specification | Details |
|---|---|
| Role | Cellular alarm reporting path |
| SIM | Single or dual SIM — region specific SKUs |
| Activation | Dealer/UltraSync provisioning required |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com / UltraSync when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- ICCID and carrier — verify active SIM on correct network.
- Module-to-panel pairing — Simon vs Challenger vs Reliance vs Tecom slot compatibility.
- Antenna path — internal vs ANT5XL external routing.
- Dealer platform — Alarm.com / UltraSync activation tied to specific module SKU.
Official Sources
Use official Aritech install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
FAQs
Which LTE/4G module fits my panel?
Simon LTE and Challenger 4G modules are not interchangeable — match SKU to panel and dealer platform (Alarm.com / UltraSync, ADC, SecureNet, Telus).
Do I need an external antenna?
If installer cell RSSI is below spec in the panel location, **dealer-approved external antenna kits move the antenna to attic or exterior wall per guide.
Where is official documentation?
Primary reference: 4G communication module install guide
How do I test after installation?
Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.
Can I mix TX-E and Challenger wired devices?
TX-E needs Simon (or 319.5 MHz host); Challenger DGP needs wired or listed wireless paths transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.
Which LTE/4G module fits my panel?
Simon LTE and Challenger 4G modules are not interchangeable — match SKU to panel and dealer platform (Alarm.com / UltraSync, ADC, SecureNet, Telus).
Do I need an external antenna?
If installer cell RSSI is below spec in the panel location, **dealer-approved external antenna kits move the antenna to attic or exterior wall per guide.
Where is official documentation?
Primary reference: 4G communication module install guide
How do I test after installation?
Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.
Can I mix TX-E and Challenger wired devices?
TX-E needs Simon (or 319.5 MHz host); Challenger DGP needs wired or listed wireless paths transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.