Overview
DMP intrusion control panel — hybrid hardwire/wireless platform programmed through Dealer Admin with Virtual Keypad app and central-station reporting.
The panel is the brain of the DMP intrusion system: it supervises wired and wireless zones, drives bell/siren outputs, manages automation on supported models, and reports to central station when a compatible communicator is installed. Installers program zones, user codes, and dialer options in Dealer Admin; end users arm/disarm from keypads or the Virtual Keypad app.
At a Glance
| Specification | Details |
|---|---|
| Role | DMP control panel |
| Programming | Dealer Admin |
| Wireless | 1100 Series when equipped |
What This Panel Does Well
Coordinates intrusion zones, automation, user codes, and central station reporting when cell and monitoring are configured.
Before You Service or Replace One
- Exact panel model — DMP vs DMP XR vs Reliance vs Entré — firmware and modules differ.
- Encryption — 1100 Series vs hardwired vs DMP XR wireless sensors in the field.
- Cell module SKU — DMP central station LTE vs DMP XR/Entré 4G (AU/NZ SKUs).
- Installer code — required for zone changes; document before service.
- central station / Dealer Admin dealer — account status, plan, and remote programming access.
Official Sources
Use official DMP install PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Error Codes
DMP systems report faults on the panel and keypad status screens, zone list, and central station / Dealer Admin (when interactive service is active) — not as a single universal numeric code list across all models.
How to read status
- Open panel status or installer menu → zones / troubles.
- Note zone number, trouble type (open, tamper, low battery, missing, cell fail).
- Cross-check central station / Dealer Admin device list if the account is interactive.
- For cell issues, run installer communication test before replacing sensors.
Common trouble indicators
| Panel / keypad/LCD display | Meaning | First checks |
|---|---|---|
| COMM FAIL / Cell failure | Cellular path down | Antenna, SIM, carrier, module SKU vs account |
| Sensor fault / zone open | Zone not secure or missing | Battery, gap, tamper, re-learn sensor |
| AC loss | Mains power removed | Transformer, outlet, power supply SKU |
| Low battery (panel) | Backup battery weak | Charge time; replace panel battery if aged |
| Z-Wave fault | Automation device offline | Exclude/re-include; verify within mesh range |
| RF fault | 1100 Series/hardwired mismatch | Match sensor family — 1100 Series wireless on XR/XT; hardwire on panel or expander inputs |
Installer programming reference
| Task | Typical path |
|---|---|
| Enter installer programming | Installer code on panel (dealer-provided) |
| Enroll wireless sensor | Wireless enrollment → Learn → trip sensor |
| Delete sensor | Zone delete / sensor delete in installer menu |
| Cell module test | Installer → communication / dialer tests |
| User code setup | User management in installer or user menu |
| Z-Wave exclude/include | Panel Z-Wave management menu |
Panel actions (typical)
| Action | Where |
|---|---|
| View zone status | Panel home / status → zones |
| Walk test | Installer menu → walk test |
| Delete / enroll sensor | Installer → wireless enrollment |
| Cell test | Installer → communication tests |
| central station / Dealer Admin status | Dealer portal or customer app |
Source: DMP panel installation and programming manual; DMP official resources linked in this product folder manifest.
| Code | Meaning | Suggested Fix |
|---|---|---|
| COMM FAIL / Cell failure | Cellular path down | Antenna, SIM, carrier, module SKU vs account |
| Sensor fault / zone open | Zone not secure or missing | Battery, gap, tamper, re-learn sensor |
| AC loss | Mains power removed | Transformer, outlet, power supply SKU |
| Low battery (panel) | Backup battery weak | Charge time; replace panel battery if aged |
| Z-Wave fault | Automation device offline | Exclude/re-include; verify within mesh range |
| RF fault | 1100 Series/hardwired mismatch | Match sensor family — 1100 Series wireless on XR/XT; hardwire on panel or expander inputs |
| Task | Typical path | |
| Enter installer programming | Installer code on panel (dealer-provided) | |
| Enroll wireless sensor | Wireless enrollment → Learn → trip sensor | |
| Delete sensor | Zone delete / sensor delete in installer menu | |
| Cell module test | Installer → communication / dialer tests | |
| User code setup | User management in installer or user menu | |
| Z-Wave exclude/include | Panel Z-Wave management menu | |
| Action | Where | |
| View zone status | Panel home / status → zones | |
| Walk test | Installer menu → walk test | |
| Delete / enroll sensor | Installer → wireless enrollment | |
| Cell test | Installer → communication tests | |
| central station / Dealer Admin status | Dealer portal or customer app |