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Overview
The 2GIG GC Touch is a wireless color touchscreen keypad for GC2/GC3 systems — it provides arming, disarming, status, and chime functions while communicating to the panel over the 2GIG wireless network.
On 2GIG systems, wireless devices are supervised zones on the panel — tamper, low battery, and missing signals appear as trouble conditions that may block arming depending on panel programming.
At a Glance
| Specification | Details |
|---|---|
| Role | Wireless touchscreen keypad |
| Wireless | 2GIG panel mesh — not a standalone panel |
| Power | AC adapter with battery backup per install guide |
| Functions | Arm/disarm, status, chime, limited programming per access level |
| Placement | Within reliable panel RF range |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- Sensor SKU — standard 345 MHz vs eSeries encrypted vs ePlus 900 MHz.
- Panel online — resolve panel AC/cell trouble before blaming sensor.
- Range — repeaters (RPTR1) or transceivers (XCVR2) for distant zones.
- Battery type — use listed cell; replace all batteries in multi-cell devices.
- Tamper — cover fully closed before declaring hardware fault.
Official Sources
- 2GIG product page
- 2GIG Full Catalog English
- 2GIG GC2 User Guide
- 2GIG GC2 User Guide FR
- 2GIG GC2 User Guide PO
- 2GIG GC2 User Guide SP
- 2GIG GC2 User Guide TU
- GC2e User Guide
- 10014895C 2GIG SP2 GC3 Wireless Touch Screen Instructions WEB
- 10023748a x3 installandprogrammingguide
Use official 2GIG PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Compatible Peripherals
This page lists 2GIG ecosystem compatibility — panels, transceivers, repeaters, and monitoring platforms — not third-party panel brands unless using an approved takeover path.
Host compatibility
| Host / ecosystem | How it connects |
|---|---|
| 2GIG GC2 / GC3 / compatible panels | Keypad enrollment to panel |
| User codes | Shared with panel user database |
Not compatible / common mistakes
- Using GC Touch as a standalone panel — requires host 2GIG panel
- Mounting in metal enclosure far from panel without range testing
Replacement guidance
- Match SKU and encryption generation on product label before ordering.
- Delete old zone/device in installer programming before enrolling replacement.
- Document zone number and name for user and central station records.
- Run walk test and communication test after swap on monitored accounts.
Source: GC Touch install and programming supplement (2GIG official documentation).
Installation Notes
Follow GC Touch install and programming supplement and the official resource links in this product folder for mounting, wiring, and enrollment.
Pre-install checklist
- Confirm panel model (GC2/GC3/Edge) and encryption requirements.
- Verify dealer cell account and module SKU before cell install.
- Document installer code and existing zone map for takeover jobs.
- Plan antenna routing (ANT5XL) when panel location has poor cell RSSI.
- Have listed batteries and tools for sensor mounts before enrollment.
Typical install sequence
- Mount and power panel; apply firmware updates per dealer bulletin.
- Install cell module and run communication test / Alarm.com activation.
- Enroll wireless sensors via installer Learn mode; label zones.
- Include Z-Wave devices after excluding from any prior hub.
- Install transceiver/repeater hardware before distant ePlus or fringe sensors.
- Run walk test, user code training, and central station test if monitored.
Power and connectivity reference
| Product type | Power | Network / RF |
|---|---|---|
| GC2/GC3/Edge panel | AC + backup battery | 345 MHz receiver; Z-Wave; optional LTE |
| Wireless sensor | Battery per SKU | 345 MHz; ePlus 900 MHz with XCVR2 |
| Cell module | Panel-powered | LTE to dealer / Alarm.com |
| GC Touch keypad | AC + battery backup | Wireless to panel |
| Z-Wave module | Mains or battery per device | Z-Wave to panel |
Source: GC Touch install and programming supplement (2GIG official documentation).
FAQs
Why does my zone show trouble?
Most common: low battery, tamper open, out of range, or wrong sensor type for the panel receiver (345 MHz vs ePlus 900 MHz).
How do I replace a sensor?
Delete old zone in installer programming, enroll replacement using Learn mode, and test walk test at final location.
Will Alarm.com show this device?
When the panel has active interactive service, enrolled zones appear in the Alarm.com app with status matching the panel.
Where is official documentation?
- 2GIG product page
- 2GIG Full Catalog English
- 2GIG GC2 User Guide
- 2GIG GC2 User Guide FR
- 2GIG GC2 User Guide PO
- 2GIG GC2 User Guide SP
- 2GIG GC2 User Guide TU
- GC2e User Guide
- 10014895C 2GIG SP2 GC3 Wireless Touch Screen Instructions WEB
- 10023748a x3 installandprogrammingguide
Primary reference: GC Touch install and programming supplement
How do I test after installation?
Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.
Can I mix 345 MHz and ePlus sensors?
ePlus 900 MHz sensors require XCVR2 transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.
Why does my zone show trouble?
Most common: low battery, tamper open, out of range, or wrong sensor type for the panel receiver (345 MHz vs ePlus 900 MHz).
How do I replace a sensor?
Delete old zone in installer programming, enroll replacement using Learn mode, and test walk test at final location.
Will Alarm.com show this device?
When the panel has active interactive service, enrolled zones appear in the Alarm.com app with status matching the panel.
Where is official documentation?
- 2GIG product page
- 2GIG Full Catalog English
- 2GIG GC2 User Guide
- 2GIG GC2 User Guide FR
- 2GIG GC2 User Guide PO
- 2GIG GC2 User Guide SP
- 2GIG GC2 User Guide TU
- GC2e User Guide
- 10014895C 2GIG SP2 GC3 Wireless Touch Screen Instructions WEB
- 10023748a x3 installandprogrammingguide
Primary reference: GC Touch install and programming supplement
How do I test after installation?
Use panel walk test, zone status, and (if monitored) central station test per dealer procedure.
Can I mix 345 MHz and ePlus sensors?
ePlus 900 MHz sensors require XCVR2 transceiver hardware — they do not enroll on the standard 345 MHz receiver alone.